At Candido, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your Candido Colour Films, we offer a hassle-free refund policy.

Our Hassle-Free Return Policy for Candido Color Films

If you are not satisfied with your purchase, you can return your unopened and unused film within 30 days of delivery for a full refund. To initiate a return, please contact our customer service team with your order number and reason for return.

Defective Product? Don't Worry - We've Got You Covered!

Please note that opened or used film cannot be returned for a refund, unless there is a defect with the product. If you receive a defective product, please contact our customer service team with photos of the issue and we will be happy to assist you with a replacement or refund.

Our Commitment to High-Quality Products and Exceptional Customer Service

We pride ourselves on providing high-quality products and exceptional customer service. If you have any questions or concerns about our refund policy, please do not hesitate to contact us. Thank you for choosing Candido Colour Films – we appreciate your business.